Troubleshooting¶

Common issues that may occurs¶

You've just installed Salesforce Inspector Reloaded and ... the popup is blank 😥 Make sure that third party cookies are enabled in your browser:

Salesforce Inspector Reloaded is not working anymore¶

One of the cause can be a domain update (Hyperforce migration, MyDomain change ...). What you need to do is to delete the sid cookie (and website associated cookies if sid did not worked).

Unauthorized or Network error¶

If your are getting an "Unauthorized" or "Network error" while online, it is likely caused by an authentication issue. To troubleshoot, clean Local Storage, and then try to reauthenticate in the extension, by clicking the "Click here to generate new token" button, or the "Generate Access Token" button.

When redirected to the "Data Export" tab at the end of the OAuth flow, check the URL parameters in your address bar: if it contains error=OAUTH_APP_BLOCKED&error_description=this+app+is+blocked+by+admin this means that your org has API Access Control enabled. In that situation, you must ask your Salesforce admin to install and allow the Salesforce Inspector Connected App before you can use it.

Generate new token error¶

If you did not enabled 'API Access Control' and continuously see the banner generate token.

You may have seen this message because of an expired token, and since this was the only available option clicked on 'Generate new Token'.

Delete the generated token from the Option page

Delete Token

Or try to run this code in chrome dev console, after inspecting the extension' popup code:

let tokens = Object.keys(localStorage).filter((localKey) =>
  localKey.endsWith("access_token")
);
tokens.forEach((element) => localStorage.removeItem(element));

Still facing the issue ? Try to connect to your org in an anonymous window (make sure you allowed the extension to run in private mode). If the error disappeared, clear site data to solve the issue in normal navigation.

Managed Application Installation Error¶

When installing the default connected app when API Access Control is enabled, if you face the error Managed Application Installation Error you may have an existing connected app named Salesforce Inspector reloaded.

Logging as incognito with ConnectedApp¶

If you use the standard Salesforce Inspector Reloaded's Connected App and click Generate New Token the LoginAs Incognito feature might stop working correctly. Instead of automatically logging you in, you'll be sent to a regular login screen.

This issue occurs because the default Salesforce Inspector Reloaded Connected App doesn't use the required scope for this feature. As a workaround, you can create a custom External Client App (since the creation of Connected Apps is soon to be deprecated) as described in this article.

Deployment error: No package.xml found¶

Zip files downloaded from Salesforce (via Retrieve operations) contains a parent folder (typically named "unpackaged") that wraps all the metadata files including package.xml. This error occurs when attempting to deploy a zip file where the package.xml file is not located at the root level of the zip archive and the singlePackage option is enabled.

How to solve it:

Open deployment settings: Click the cog wheel icon.
Single Package: Disable Single Package option.